Privacy Policy
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At MyDoodle Video, we care about your privacy and the safety of your family's information. This policy explains how we handle your data when you use our drawing animation service.
1. What This Policy Covers
This privacy policy explains how MyDoodle Video collects, uses, and protects your information when you use our service to animate drawings. We believe in being transparent about how we handle your data.
1.1 Who This Applies To
This policy applies to everyone who uses MyDoodle Video - whether you have an account or are just visiting our website. We're committed to protecting everyone's privacy.
1.2 Our Commitment to Privacy
We follow privacy laws and best practices to keep your information safe. We only collect what we need to provide our service and make it better.
2. What Information We Collect
Here's what information we collect to provide MyDoodle Video and make it work great for you:
2.1 Information You Give Us
When you create an account, contact us for support, or use our service, you might share information like your email address, name, and payment details. We only ask for what we need to provide our service.
2.2 Your Drawings and Videos
When you upload drawings to animate, we process them to create your videos. All your drawings and videos are kept private and secure. We may use them (in a secure way) to improve our animation technology.
2.3 Technical Information
Like most websites, we collect some technical information automatically, such as your device type, browser, and how you use our website. This helps us make sure everything works properly and improve our service.
2.4 Payment Information
When you subscribe or purchase videos, our secure payment partners handle your payment information. We don't store your credit card details on our servers.
3. How We Use Your Information
We use your information to provide MyDoodle Video and make it better. Here's how:
3.1 To Provide Our Service
We use your information to create your account, process your drawings, generate animated videos, handle payments, and provide customer support when you need help.
3.2 To Improve Our Service
We analyze how people use MyDoodle Video (in a private, secure way) to make our animation technology better and add new features that families will love.
3.3 To Keep Things Running Safely
We use information for important business functions like processing payments, preventing fraud, keeping our service secure, and following legal requirements.
3.4 To Communicate With You
We may send you updates about our service, new features, or special offers. You can always opt out of marketing emails if you prefer not to receive them.
3.5 To Follow the Law
Sometimes we need to use information to comply with legal requirements or respond to valid legal requests.
4. When We Share Information
We don't sell your personal information. We only share it in these limited situations:
4.1 Service Partners
We work with trusted companies that help us provide MyDoodle Video, like payment processors and cloud storage providers. They're required to keep your information safe and only use it to help us serve you.
4.2 Legal Requirements
We may share information if required by law or to protect our users' safety and security.
4.3 Business Changes
If MyDoodle Video is acquired or merged with another company, your information may be transferred as part of that transaction. We'll let you know if this happens.
5. How We Keep Your Information Safe
We take security seriously and use industry-standard measures to protect your information:
5.1 Technical Security
We use encryption to protect your data, secure authentication for your account, and regularly update our systems to stay ahead of security threats.
5.2 Team Training
Our team is trained on privacy and security best practices. We limit access to your information to only those who need it to provide our service.
6. Your Privacy Rights
You have rights regarding your personal information. Here's what you can do:
6.1 Access Your Information
You can request to see what personal information we have about you. Just contact our support team and we'll help you access your data.
6.2 Correct or Delete Information
If your information is wrong, or if you want us to delete your account and data, just let us know. We'll take care of it, though we may need to keep some information for legal or security reasons.
7. How Long We Keep Information
We keep your information as long as you have an account with us or as needed to provide our service. Some information may be kept longer for legal or security reasons, but we'll always follow privacy laws.
8. Children's Privacy
While MyDoodle Video is perfect for bringing children's drawings to life, accounts must be created by adults (18+). Parents and guardians are responsible for supervising their children's use of our service and the drawings they upload.
9. Cookies and Website Technology
Like most websites, we use cookies and similar technologies to make our website work better and understand how people use it. You can control these through your browser settings, though some features might not work as well if you disable them.
10. Changes to This Policy
We may update this privacy policy from time to time. If we make important changes, we'll let you know via email or through our website. By continuing to use MyDoodle Video after changes are made, you agree to the updated policy.
11. Questions? We're Here to Help!
Have questions about this privacy policy or how we handle your information? We'd love to help! Contact our friendly support team through our website and we'll get back to you as soon as possible.